Our industry tips

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Stagnant revenue and slow growth are signs that your business needs some changes. This post will guide you through five tips on running a more successful salon.

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COVID-19 has changed many aspects of the beauty industry, and communication is no exception. This article will give you five actionable tips to help you master the fine art of client communication during the pandemic.

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Reputation management is no small feat. In this article, we’ll show you five salon reputation management mistakes to avoid so that your salon gains the recognition it deserves.

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If you want to get to grips with missed appointments, you need a cancellation policy. We’ll walk you through the most frequently used types so you can find the best one for your salon.

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You don’t need the latest equipment to stand out among your competitors, as long as you nurture great relationships with your clients. We’ll show you five ways to do that by improving customer service in your salon.

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A modern client requires so much more than routine service to return to a salon. This post will guide you through six salon client retention strategies guaranteed to draw clients back to your beauty empire.

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If you notice a rising trend in clients missing their appointments at your salon, it’s time to implement a salon cancellation policy. Our guide will show you how to write one and what you can do to increase its effectiveness.

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Efficient onboarding results in skilled, dedicated employees. Here are six steps we find crucial when onboarding a new salon employee.

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Salon clients look for excellent service and a pleasant ambiance. We have 6 tips for client communication for cosmetologists to create a warm and welcoming atmosphere.

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To a beauty salon owner, a good reputation is everything. Your clients trust you with their personal appearance, so they need to feel comfortable in your hands. This article will show you what you can do to keep your image spotless in the online world as well.

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While you can't avoid complaints from clients altogether, you can learn how to deal with them effectively. We'll help you successfully handle any objection that might come your way and create a satisfied clientele.

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To help you keep your beauty salon an organized place where clients show up every time, we’ve compiled a list of 7 helpful tips for minimizing no-shows and cancellations.

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To help you run a successful, harmonious salon, we’ve gathered some actionable advice on salon staff management you can start implementing right away.

User Stories

We bring you the successful story of Zoyya users; a hair salon that is anything but typical, in which as soon as you set foot – all the senses let you know you're in the right place. We're talking firsthand, we've tried it.

User Stories

Do customers like online booking? Do they use it or are they still booking by phone and texts? Find out the results of using the online booking app from the owner of the Zagreb beauty salon.

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To manage your business well, you need insight! But we're not going to stop there. Read on a practical example of how to achieve growth in 3 simple steps!